Terms of service

Welcome to Puff Ghost! These Terms of Service ("Terms") govern your access to and use of our website, puffghost.com (the "Site"), operated by BOOMIN LLC ("we", "us", or "our").
Please read these Terms carefully before accessing or using our Site. By accessing, browsing, or placing an order on the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the website or use any of our services.
1. Store Eligibility & General Conditions
  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
  • Geographic Restrictions: We only ship within the United States. Orders placed with shipping addresses outside the US will be automatically canceled.
  • Service Refusal: We reserve the right to refuse service, limit order quantities, or cancel accounts at our sole discretion if we suspect fraudulent, unauthorized, or illegal activity.
  • Intellectual Property: All content on this Site—including text, candy/snack descriptions, graphics, logos, layouts, and product imagery—is the property of BOOMIN LLC and is protected by copyright and intellectual property laws. You may not reproduce, copy, or exploit any portion of the Site without our express written permission.
2. Product Information, Accuracy, & Pricing
  • Pricing Modifications: All prices for products listed on our Site are subject to change at any time without notice. We reserve the right to modify or discontinue any candy, snack, mint, or beverage collection without liability.
  • Information Typos: Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, shipping charges, promotions, or stock availability. We reserve the right to correct any errors and cancel orders if any information on the Site is inaccurate, even after an order has been submitted.
  • Display Accuracy: We make every effort to display the colors, sizes, and packaging configurations of our products as accurately as possible. We cannot guarantee that your device’s screen display will perfectly match the physical items.
3. Billing, Accounts, & Order Adjustments
  • Account Information: You agree to provide current, complete, and accurate purchase and account information for all orders made at our store. You are responsible for keeping your account details, email address, and payment values updated.
  • Order Limits: We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. We may limit quantities purchased per person, per household, or per order.
  • Cancellations: If we modify or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.
4. Payment Protocols & Secure Checkout
  • Payment Methods: We accept major credit cards and verified digital payment systems at checkout.
  • Secure Encryption: All transactions are routed through third-party, PCI-DSS-compliant gateways and encrypted using 256-bit Secure Sockets Layer (SSL) technology. We do not store your complete payment card credentials on our servers.
  • Authorization: By completing a checkout transaction, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees.
5. Fulfillment, Shipping, & Delivery
  • Shipping Policy: Shipping speeds, standard fees, and delivery rules are subject to our formal Shipping Policy.
  • Address Accuracy: You are responsible for providing a valid, accurate domestic shipping address. We are not liable for packages delivered incorrectly or returned to sender due to missing or mistyped delivery details.
  • Risk of Loss: All physical items purchased from Puff Ghost are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the package to the shipping carrier.
6. Returns, Refunds, & Cancellations
  • Return Window: Returns and exchanges are handled in accordance with our Return & Refund Policy, which grants a 30-day window for items returned in new, unopened, and unused condition in original manufacturer packaging.
  • Exemptions: Defective or incorrectly shipped items will be replaced or refunded at no charge to the customer, provided clear photographic evidence is submitted within 30 days of delivery.
  • Pre-Shipment Cancellations: Orders can be canceled for a full refund at any time prior to fulfillment and shipment by contacting our text/phone line directly. Once an order is with the carrier, it must go through our standard return loop.
7. Third-Party Links & Tools
  • External Resources: Certain content, products, or links available via our Site may include materials from third parties or redirect you to external platforms (such as our e-commerce platform host, Shopify).
  • No Liability: We are not responsible for examining or evaluating the content, accuracy, or privacy practices of third-party websites. We are not liable for any harm or damages related to transactions made in connection with third-party sites.
8. Limitation of Liability & Indemnification
  • Disclaimer of Warranties: We do not guarantee, represent, or warrant that your use of our Site will be completely uninterrupted, timely, or error-free. The Site and all products delivered to you are provided "as is" and "as available" for your use.
  • Limitation of Damages: In no case shall BOOMIN LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits or revenue—arising from your use of the Site or any products procured through the store.
  • Indemnification: You agree to indemnify, defend, and hold harmless BOOMIN LLC and our affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
9. Governing Law
  • Jurisdiction: These Terms of Service and any separate agreements whereby we provide you services shall be governed by, and construed in accordance with, the laws of the United States, without regard to conflict of law principles.
10. Changes to These Terms
  • Policy Updates: You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, alter, or replace any part of these Terms by posting updates directly to our website. It is your responsibility to check our website periodically for changes.
11. Customer Support & Business Information
For any questions, concerns, or legal inquiries regarding these Terms of Service, please reach out to our corporate team directly:
  • Store Name: Puff Ghost
  • Legal Entity Name: BOOMIN LLC
  • Employer Identification Number (EIN): 42-4029345
  • Website: puffghost.com
  • Phone / Text: +1 (302) 364-0016
  • Email: info@puffghost.com
  • Physical Address: 5092 Guava Ave, # 125, La Mesa, CA 91942, United States
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST